Some of the Feedback I Have Received

Below is some of the feedback I have received from past clients...

"I have always appreciated your TWiki knowledge. But that's not what I relied upon you for. I can read the documentation and find what I need, and while sometimes I needed a fast answer and asked you for it (thank you!) I usually needed your experience in long-term maintenance. ...

Just because it's possible to do something, doesn't mean it's a good idea. I was usually pretty sure what was possible. The "how" wasn't usually my question. It was usually "if I ask Vicki, can I embed a javascript-based virtual machine emulator in a twiki page, and have it control my toaster, she'll not only tell me if it's possible, she'll tell me if I want to do it.

And that last part is the hard part.

I remember several times when you said, "I built something using that feature, but it ended up not working because of X limitation / law of physics, so I had to redo it with this other feature, and that actually works in real life."

So I really don't think TWiki is your thing -- it's something you're good at, but not your most valuable quality. Nor is programming. You solve problems in a way that meets peoples' needs, and work with them to provide tools that enable them to do their work well."

"I have been extremely impressed with her ability to clearly and concisely explain how Twiki works, and the most efficient means of addressing the immediate problem at hand."

"I've never worked with anyone before who has her intuition for improving internal processes and documentation, or who accomplishes so much for the teams she works with. Working with her led me to my belief that the best way to create documentation is to remove the need for it in the first place, but where necessary, focus on documenting the underlying truths that won't change."

"I really appreciate your twiki-excellence. Teaching is a skill not everyone has."

"One of the great 'positives' is Vicki's commitment to improving, helping, and enlightening others. She deserves kudos for an often thankless job."

"As usual, Vicki has been exceptionally helpful and informative while I am pestering her with questions in order to make my ... documentation better." She's always answering with what I want, vs. what I ask for (and only think I want)."

"Vicki writes well, organizes information effectively, and has a personal interest in tools that can increase the communication within a technical group. She has often suggested new ways of organizing and making available existing documentation or ideas related to better ways to make the information-heavy processes (such as the spec writing, reviewing, and sign-off process) operate in the future."

"Vicki Brown is great to work with. She's expedient and thorough. No need to over-explain our objectives, she sees what needs to be done and dives in to edit, organize and improve your documents. She gets back to you quickly and exceeds timeline expectations for finished work. I highly recommend her. ... She'll take that heavy weight off your shoulders so you can breath easier and concentrate on what you do best!"

"I highly recommend Vicki as she is a significantly talented editor and extremely wonderful to work with. The depth of her skills in finding everything literal and technical, and so much more, puts her in the Rolls Royce caliber of editors. I was against the crunch time clock in getting the advanced reader copy of my book back to the publisher with final edits when I met Vicki. She saved me as she helped identify and make critical corrections while also guiding me where I had choices of whether or not to make a change. Vicki knew what I needed to do and helped me get there."

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If you think we could have a basis for discussion, please contact me. The best way to reach me is by email:

Telephone calls accepted by pre-arrangement (email me for details).

My resume is available online.